Mix and Match

Shipping policy

At SouqPeak, we aim to deliver your orders quickly, safely, and efficiently across the UAE.

📦 Delivery Areas

We currently ship across all Emirates within the United Arab Emirates.

🚚 Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

⏳ Delivery Time

Estimated delivery time is 2–5 business days, depending on your location within the UAE.

💳 Shipping Charges

  • Standard shipping rates are calculated at checkout.

  • Free shipping may be available on selected promotions or minimum order amounts.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

❗ Delays

While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.

📦 Incorrect Address

Please ensure your shipping details are accurate. SouqPeak is not responsible for delays or additional charges caused by incorrect or incomplete address information.

📞 Need Help?

If you have any questions about your shipment, feel free to contact our customer support team. We're here to help!